Improving access to MillMaster for out of office staff and customers Sales staff wanting to place an order or requiring a full up to date picture of the customer’s account when they are on-farm, can do so using a simple hand held device such as a Blackberry, HP iPAQ or even a mobile phone. If they want to check a formulation or price the customer has been paying, they can get that information using exactly the same software as their colleagues in the office. This removes the need for printed reports for sales staff and gives you more routes to market via customers and sales staff, who will now be able to place their own orders. It could also reduce the pressure on customer services having to provide up to date information on a customer’s account as and when requested by sales staff, often at very short notice. The functionality can also be expanded to those staff working from home or non-office locations.
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